CONSUMERS`IRE
Disgruntled with the apathy of manufacturers towards their complaints, a group of frustrated PC users have taken a "PC maker, Leading Edge Products Inc of Westborough, Massachussets, to court. They have filed a case of fraud and breach of warranty contracts in the State Supreme Court, New York, contending that the company had failed to provide i proper technical support. If at all the users managed to get through to the help-desk, the company officials would shrug it off as hardware or software problem. According to industry analysts, this is perhaps the first case in which a PC maker has been sued for poor help-desk service.