Electricity access in India: benchmarking distribution utilities

This study, unde1taken as part of NITI Aayog's Statement of Intent with the Rockefeller Foundation and its Indian subsidiary Smart Power India, provides a baseline of performance of DISCOMs on electricity access and their existing capacity to achieve targets. Amongst several findings, the study also finds that at this juncture, focusing on operational and institutional processes are expected to drive better financial performance of the utilities as compared to only prioritizing capital investments. It also captures experiences of relatively better performing DISCOMs in solving few fundamental bottlenecks that can help all other utilities looking for alternative mechanisms to improve performance.