AHMEDABAD: On demand bus schedules on SMS, bus ticket top-ups over internet, GPS-based surveillance, and an efficient e-ticketing system. No, it's not a wish list. Rather, it's a list of promises made to Amdavadis three years back, on the launch of Bus Rapid Transit System (BRTS).
The citizens were assured that they could look forward to a hi-tech passenger travel experience, never before witnessed in India. Today, however, the BRTS sorely misses a key component - information technology, which was supposed to be the backbone of the organization. Without IT, there is not much hope for BRTS to meet the standards it had set for itself.